Support Center

Billing guide

This guide is intended for companies that are billed directly by Clask. If your company uses Clask through a reseller, please refer to their billing guide.

Clask services are billed monthly in advance at a per employee rate based on the number of employees the company has configured at the start of the billing window.

As employees are added or removed throughout the month, the company's account will be credited or debited a pro-rated amount for that employee and the updates will be included on the next invoice.


This example does not contain real data or billing amounts.

  • Company ACME, LLC is billed on the 15th of every month at $2.00 per employee.
  • On the 15th of the month, they have 100 active employees in Clask.
  • Their invoice will be for $200.00

If halfway through the following billing window they were to deactivate an employee, their account would be credited for one employee at 50% ($1.00).

On the 15th of the following month, they would now have 99 employees and a $1.00 credit.

Their invoice amount would be (99 * $2.00) $198.00 minus the $1.00 credit, resulting in a charge of $197.00.

Please send any billing questions to